At MyCardHive, we prioritize your digital safety. This Privacy Policy outlines how our ecosystem ("the Service") handles your personal information when you interact with us across our web and mobile platforms.
By utilizing MyCardHive for your gift card trading and USDT transactions, you trust us with your data. We are committed to transparency in our processing activities, ensuring you maintain full control over your privacy rights.
Privacy Snapshot
A high-level overview of our data practices at MyCardHive.
Information Scope
What do we collect?
We focus on identifiers and financial data required to fulfill your trades and secure your account.The Payout Flow
Is financial data safe?
We use your wallet and mobile money details exclusively for transaction fulfillment. Your sensitive keys are never touched.Your Power
Can I delete my data?
Yes. You have the "Right to be Forgotten." You can anonymize your PII via your account settings at any time.1. Data We Collect
The information we gather is essential for the functionality of the trading platform. This includes:
- Biographical Identifiers: Username, email, and phone number used for account verification.
- Transactional Data: Gift card codes, trade history, and digital copies of your assets.
- Media Access: Photos you upload from your Photo Library or capture via your Camera (specifically images of your gift cards and payment receipts) to verify trade validity.
- Financial Destinations: Mobile Money numbers and USDT wallet addresses for payouts.
- Technical Meta-data: IP addresses and device identifiers used for fraud detection.
2. How We Use Information
We process your information for the following specific purposes:
- To verify the integrity of gift card submissions and prevent double-spending.
- To facilitate rapid payouts to your designated financial accounts.
- To protect our community from fraudulent actors and platform abuse.
- To provide personalized support through our real-time chat systems.
3. Legal Basis for Processing
Our processing is grounded in the necessity of contract fulfillment. When you initiate a trade, we process your data to complete that transaction. We also rely on legitimate interests for platform security and your explicit consent for marketing communications.
5. Account Security
You are responsible for your account credentials. We provide advanced security features like Biometric Login on mobile to help you protect your assets. Always ensure you are using a unique, strong password.
6. Data Security & Storage
MyCardHive employs industry-standard encryption (AES-256) and secure SHA hashing for sensitive data. While we strive for absolute security, please remember that no digital transmission is entirely risk-free.
8. Your Privacy Controls
You have the right to request access to your data, correction of inaccuracies, and deletion of your profile. Our "Soft Delete" system allows you to scrub your PII while maintaining trade records for your own audit history.
11. Get in Touch
For any privacy-related inquiries, you can reach our data compliance team at:
Email: support@mycardhive.com
Physical Address: Tamale, Ghana